WestJet history/Employees

Most people wonder how companies stay around and make it through society. WestJet is one example how a small company worked its way up from the bottom to the top. By exquisite customer service, low fares and having a hassle free booking experience.

WestJet started up on February 29,1996 and was founded by an entrepreneur Clive Beddoe along with Calgary businessmen Tim Morgan, Donald Bell and Mark Hill. They all had the same views for starting up a business that would satisfy the need for western Canadians to start up an affordable air travelling experience. They started the company by flying to only a few destinations around Canada such as, Vancouver, Kelowna, Calgary, Edmonton and Winnipeg. As years, went by when the company started to gain recognition WestJet added more destinations on their maps as time went by.

WestJet not only just sell low fares they also sell the fact of good customer service and employee satisfaction. Instead of using the term employee they would like to use the term “Westjetters” and instead of saying “passengers” they would say “guest” to have more a connection with the company rather than to have the separation. WestJet portrays close warmth environment. It is also one of the few airlines that are not unionized.

Although WestJet, hasn’t been around for a very long time compared to other airlines. It has been growing and portrays to keep treat their guest, employees and company to stay around.

 Ø  Would you ever consider working for WestJet?

 Ø  Having a non-unionized company for an airline is that a good idea?

WestJet Destinations from 1996-2010

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Neslon Business Communication process and product sixth canadian edition authors, Mary Ellen Guffey, Kathleen Rhodes and Partricia Rogin.